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Acceptable Use Policy
E-mail
Sending unsolicited commercial electronic mail messages is explicitly prohibited. LBC will not hesitate to take steps, which may include immediate suspension of service. This includes unintended sending of unsolicited commercial electronic mail messages due to unsecured devices including, but not limited to: open email relay, proxy, and other possible exploits.
Malicious Activity
LBC customers shall use LBC services in accordance with all applicable local, state and federal laws, including but not limited to, obscenity laws. Customers shall not use LBC services to conduct any business or activity or solicit the performance of any activity that is prohibited by law, nor shall the customer's use of the LBC services impinge upon the use of LBC systems by other customers. Intended: Attempts to exploit other devices or services on and off of the LBC network without the permission or implied permission of that party are not permitted. Violations of system or network security may result in criminal and civil liability. LBC will cooperate with law enforcement if a criminal violation is suspected. LBC will limit any traffic from the offending device or network immediately.
Unintended: LBC will notify customers of an exploited device being used for potential malicious activity. If the activity is causing severe damage or strain to other devices or networks, LBC will limit traffic to and from that device immediately. Otherwise LBC will notify the customer and give a reasonable amount of time to secure the device before limiting traffic to and from that device.
Copyright
No copyrighted material will be stored or cached on any device owned or operated by LBC without permission of the holder or within allowances prescribed by the Digital Millennium Copyright Act (DMCA). Any properly submitted notice for takedown by the copyright holder or agent for the copyright holder to remove materials from an LBC owned or managed device will be promptly honored. LBC will honor the protection offered to the customer as prescribed by the DMCA. For materials stored on non-LBC owned and managed devices, LBC will forward any Notice of Takedown to the end user. If necessary, LBC will respond to recognized subpoenas and provide end user information as ordered by the appropriate courts.
Illegal Activity
LBC will cooperate with law enforcement in cases where LBC services or devices are being used for any suspected illegal activity.
Reselling of Services
Re-selling of any services provided by LBC is explicitly prohibited without expressed consent of LBC.
Failure to Comply
Failure to comply with LBC’s Acceptable Use Policy may result in the immediate termination of services, responding to law enforcement requests, or any other action deemed necessary by LBC in order to protect its network, customer relationships, and commitment to the highest possible quality of service. In the event that LBC determines that Customer has violated or will violate any of these policies, LBC may take such action as deemed to be appropriate under the circumstances as known to LBC at the time such action was taken to eliminate or preclude such violation. LBC shall not be liable for any damages of any nature suffered by any Customer, Client, or third party resulting in whole or in part from its exercise of its rights under these policies. Customer is responsible for any charges resulting from the violation of these policies including but not limited to charges resulting from the compromise of any Customer secure password.
Reporting Violations of the LBC Acceptable Use Policy
LBC customers shall report to LBC any information customers may have concerning instances in which the conditions set forth herein have been or are being violated. When LBC becomes aware of any possible violations, LBC will initiate an investigation. To report violations of LBC’s Acceptable Use Policy, send any and all documentation supporting the complaint to service@lbctechnology.com.
Policy Modifications
LBC reserves the right to modify this policy at any time. This policy last modified on January 1, 2006.